MiloX Robotics Privacy Policy

Effective Date: February 24, 2026 | Domain: milox-robotics.com

MiloX Robotics ("MiloX," "we," "us," "our") is committed to responsible innovation. This Privacy Policy explains how we collect, use, and protect your information as you interact with our website, our representatives, and our robotics solutions. By using our website and services, you—our visitors, customers, and partners—acknowledge the practices described herein.

1. INFORMATION WE COLLECT

In 2026, data collection extends beyond simple forms to include technical metadata necessary for AI-driven interactions.

  • Business Contact Data: Name, title, company, mailing address, email, and telephone number.
  • Technical & Automated Data: IP addresses, browser type, operating system, and precise geolocation (if enabled).
  • AI & Interaction Data: If you interact with our AI-driven customer support or interfaces, we may collect logs of these interactions to improve system accuracy and ensure safety.
  • Sensitive Information: We do not intentionally collect "Sensitive Personal Information" (as defined by the CPRA) through our website. If provided, we process it only with your explicit consent.

2. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance performance and analyze traffic via Google Analytics 4 (GA4).

  • Opt-Out Signals: We honor Global Privacy Control (GPC) signals. If your browser sends a "Do Not Track" or GPC signal, our site will automatically treat this as a request to opt-out of non-essential tracking.
  • Verification: You can verify your opt-out status at any time via the "Cookie Settings" toggle in our footer.

3. HOW WE USE AND SHARE DATA

We process your data based on legitimate business interests and legal obligations:

  • Product Delivery & Improvement: To provide and refine our robotics and AI models.
  • AI Transparency: In accordance with the EU AI Act, we use interaction data to ensure our models are transparent, explainable, and free from algorithmic bias.
  • Sharing with Affiliates: We may share data with our parent company, VisionNav Robotics, and other affiliates for centralized business operations.
  • Service Providers: We use third-party processors for cloud hosting and analytics. All vendors are bound by Data Processing Addendums (DPAs) that meet 2026 security standards.

4. AUTOMATED DECISION-MAKING TECHNOLOGY (ADMT)

Under 2026 California and EU regulations, you have specific rights regarding AI:

  • Notice of Use: We will notify you if any of our services use ADMT to make "significant decisions" regarding your business or personal profile.
  • Right to Opt-Out: You have the right to opt-out of profiling that leads to automated decisions with legal or similarly significant effects.

5. GLOBAL RIGHTS (GDPR, CCPA, & BEYOND)

Whether you are in the EU, California, or elsewhere, MiloX provides high-standard data rights:

  • Right to Know/Access: Request a copy of the data we hold, including inferences made by AI models.
  • Right to Correct: Ensure your data - and its use in our systems - remains accurate.
  • Right to Delete: Request the permanent removal of your personal data.
  • Data Portability: Receive your data in a machine-readable format.

To exercise these rights, please contact info@milox-robotics.com

6. SECURITY & DATA RESILIENCE

MiloX employs "Privacy by Design" and "Security by Design." We conduct annual Cybersecurity Audits and Privacy Risk Assessments as required by the 2026 CPRA updates. While we use industry-leading encryption, no electronic transmission is 100% secure.

7. CHANGES TO THIS POLICY

As robotics and AI laws evolve (e.g., the 2026 Digital Omnibus), we may update this policy. We will notify you of material changes via a notice on our website homepage.


Contact Information: MiloX Robotics Compliance Office | Email: info@milox-robotics.com